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Booking for the first time?

See the steps below for access to the Student Health & Wellness Centre in Halifax.

For services in Truro, please contact the Centre to book directly (±ð³¾²¹¾±±ô:Ìýhealthac@dal.caÌý´Ç°ùÌý±è³ó´Ç²Ô±ð:Ìý902-893-6300).

Step 1: Create a Health Profile

Before booking an appointment, complete the to create your record in the Student Health & Wellness Centre system.

Step 2: Create a Medeo Account to book online (Halifax only)

Medeo is the booking platform used by Student Health & Wellness in Halifax. You’ll need to create a Medeo account using the same info (name, email, date of birth) from your health profile. You can log in to , or download the app for ease of booking! ÌýWith Medeo, you can:

• Request appointments
• Cancel appointments
• Receive secure messages from the Health & Wellness Centre

Step 3: Request an appointment

Book Online: Ìý³Õ¾±²õ¾±³ÙÌýdal.ca/student-health/bookonline, choose how you would like to search for an appointment (by appointment type, or by provider). Select your preferred date and time. You will then be prompted to log in to your Medeo account to submit your request.Ìý

Book by Phone: If you prefer to book by phone, call (902) 494-2171.

** Need same-day medical care? Call the Centre directly and ask to speak with a nurse as these appointments are not available with online booking.

Step 4: Processing your appointment requestÌý
After submitting an online appointment request, you'll receive a text message:

Request received: confirms that your appointment request is being reviewed.

Request approved: your appointment has been booked successfully.

Request declined: additional information may be required, or a different appointment type or clinician may be more appropriate.

If your request cannot be booked as submitted, a member of the Health & Wellness team may contact you to:

• Gather additional information
• Arrange an earlier appointment
• Schedule an in-person visit
• Book you with a different healthcare provider
• Discuss next steps for your care

If your online appointment request is declined, please call the Centre so staff can assist you in booking the most appropriate appointment.

Important Reminders

✅ÌýOnce your Health Profile and Medeo account are set up, you can book and cancel appointments directly through Medeo.

✅ÌýFor same-day medical concerns, callÌý902-494-2171Ìýto speak with a nurse.

✅ÌýLooking for same-day counselling? If no appointments are available that day, please check the online booking system the following day, or accessÌý, which provides:

• 24/7/365 support
• Phone and text services
• Support in more than 120 languages

First time visiting?

Tips for your first appointment

1. Arrive 15 minutes prior to your scheduled appointment to ensure you receive your full appointment time with your healthcare provider
2. RequestÌýinterpreter servicesÌýbeforehand (for non-English appointments)
3. Bring an identification card (License, Passport, DalCard)
4. Bring your health cardÌý(DSU, MSI, other)
5. You can check in for your appointment using a kiosk or by taking a numberÌý